Privacy policy

Last Updated: March 23, 2026

Perfumous (“we,” “our,” or “us”) operates this website and store, including all related content, features, tools, products, and services (collectively, the “Services”) to provide you with a seamless and curated fragrance shopping experience.

Our store is powered by Shopify, which enables us to securely deliver our Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use our Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to your personal data.

By using our Services, you agree to the practices described below.

1. PERSONAL INFORMATION WE COLLECT

“Personal Information” refers to any data that identifies or can reasonably be linked to you.

We may collect the following:

A. Contact Information

  • Name
  • Billing & shipping address
  • Phone number
  • Email address

B. Financial Information

  • Payment method details (processed securely via Shopify/payment gateways)
  • Transaction details & confirmations

⚠️ We do NOT store your card or banking details directly.

C. Account Information

  • Login credentials (if account created)
  • Preferences, wishlist, saved items

D. Transaction Information

  • Products viewed, added to cart, purchased, returned, or exchanged
  • Order history

E. Communication Data

  • Messages, emails, or support queries you send us

F. Device & Usage Information

  • IP address
  • Browser & device type
  • Cookies & tracking data
  • Pages visited, clicks, interaction behavior

2. SOURCES OF DATA COLLECTION

We collect data:

  • Directly from you (orders, forms, account creation)
  • Automatically via cookies & tracking technologies
  • From service providers (Shopify, payment partners, analytics tools)
  • From marketing/advertising partners

3. HOW WE USE YOUR INFORMATION

A. Order Fulfillment & Operations

  • Process payments and orders
  • Manage shipping, returns, and exchanges
  • Maintain your account

B. Personalization & Experience

  • Recommend fragrances based on your preferences
  • Improve website performance and usability
  • Create a premium, tailored shopping journey

C. Marketing & Advertising

  • Send offers, launches, and updates (only if opted-in)
  • Show personalized ads across platforms (Google, Meta, etc.)

D. Security & Fraud Prevention

  • Detect fraud or suspicious activity
  • Protect transactions and customer data

E. Customer Support

  • Respond to queries
  • Provide after-sales assistance

F. Legal Compliance

  • Comply with laws and regulations
  • Enforce policies and protect our business

4. SHARING YOUR INFORMATION

We only share your information when necessary:

With Service Providers

  • Shopify (store infrastructure)
  • Payment gateways (Razorpay, Stripe, etc.)
  • Shipping & logistics partners
  • Analytics & marketing tools

With Marketing Partners

To deliver relevant ads and campaigns based on your behavior.

Legal & Business Transfers

We may disclose data:

  • To comply with legal obligations
  • During mergers, restructuring, or business transfers
  • To protect our rights and users

5. RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify. Shopify may process your data to:

  • Enable store functionality
  • Improve platform performance
  • Provide analytics and enhanced features

Your data may be transferred globally through Shopify’s infrastructure.

Learn more: https://privacy.shopify.com

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

  • Enable website functionality
  • Store preferences
  • Analyze traffic
  • Deliver relevant ads

By using our website, you consent to the use of cookies for functionality, analytics, and advertising purposes. You can control cookies through your browser settings.

7. BEHAVIORAL ADVERTISING

We may show you targeted ads based on your activity.

Opt-out options:

8. THIRD-PARTY LINKS

Our website may contain links to third-party platforms. We are not responsible for their privacy practices. Please review their policies separately.

9. CHILDREN’S DATA

Our Services are not intended for individuals under 13 years of age.
We do not knowingly collect data from minors.

10. SECURITY & DATA RETENTION

We implement industry-standard security measures. However:

⚠️ No system is 100% secure.

We retain your data only as long as necessary for:

  • Orders & customer support
  • Legal obligations
  • Dispute resolution

11. YOUR RIGHTS

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Request data portability
  • Opt out of marketing communications

To exercise rights, contact: support@perfumous.com

We may verify your identity before processing requests.

12. INTERNATIONAL DATA TRANSFERS

Your data may be processed outside your country, including through Shopify infrastructure.

Where required, we use legally approved safeguards like:

  • Standard Contractual Clauses (SCCs)

13. DO NOT TRACK

We currently do not respond to “Do Not Track” browser signals.

14. CHANGES TO THIS POLICY

We may update this policy to reflect:

  • Legal updates
  • Business changes
  • Platform upgrades

Updated versions will be posted with a revised date.

15. CONTACT US

For any questions, requests, or complaints:

📧 Email: support@perfumous.com
📍 Address: Pink Heart Market, S27, near WTP, Siddharth Nagar, Sector 9, Malviya Nagar, Jaipur, Rajasthan 302017